"After having break from using letting agents for a while (previous experience had left me a little disappointed), I was very pleased with how much easier the process of finding a new tenant was made through using the letting agents Archer-Collins.
My two bedroom flat has not always been the easiest to let so when Archer-Collins offered to market it for me I was only too happy to let them help me with the challenge.
Sharleene from Archer-Collins met me at the flat, smartly turned out, to do the initial appraisal. She took the time not only to fully assess the flat but also to listen to my concerns and preferences. The fact that she asked me all the relevant questions on her first visit gave me confidence from the outset.
Throughout the process I was particularly impressed with how much effort the agents put into finding me a tenant. Sharleene worked tirelessly right up until the new tenant moved into the flat. She kept me fully informed of developments every step of the way, and her friendly and professional approach meant that any snags that cropped up were easy to deal with. She took care of practically everything on my behalf including arranging and carrying out viewings, organising Electrical and Gas safety inspections, and drafting the necessary contracts.
I hadn’t used letting agents for a while opting to do all the advertising, viewings, etc. myself. But as my recent experience has been so hassle free, my next available property will be going straight on the market with Archer-Collins. This time they did an excellent job and I cannot recommend them highly enough."
"Sharleene is a self motivated individual with outstanding interpersonal skills, she goes the extra mile to ensure her customers are dealt with in the most professional manner. It is always a pleasure to deal with Sharleene."
"I whole heartedly recommend Archer Collins & Co to anyone that is looking for a reliable and trustworthy letting agent. Sharleene's professional approach to marketing and the management of viewings, enabled her to find tenants for my city centre apartment in quick time. Sharleene found suitable tenants within a week of her taking over the management of the apartment, saving me time and money."
"Sharleene has looked after my properties in Birmingham for a number of years. Throughout this time, the service has been impeccable. Any queries are dealt with immediately and nothing is too much trouble. Sharleene has always found me quality tenants that pay on time and look after my properties. Sharleene is always polite, efficient, conscientious and always delivers a first-class service. I would highly recommend Sharleene as an honest, reliable and efficient Letting Agent."
"Sharleene is always a delight to work with. Her ability to assess a property and provide the right tenant fit is a skill she possesses in abundance. I have great confidence in her personal judgement of character and she possesses great interpersonal and communication skills."
"Charlie is one of the best letting officer I have ever dealt with. Very knowledgeable, friendly and helpful. She has been very supportive through the whole process"
"Hugely impressed with Charlie and the service I received whilst moving into my apartment. The property became available quite suddenly but all aspects were liaised and communicated accurately and efficiently. On top of this, Charlie remained contactable throughout the process to answer any questions or queries that came up on my side. She was hugely personable to deal with and ensured every aspect of the service was delivered".